Our culture

We know that to be a great place to work for our people we need a positive, inclusive and supportive culture and it is a priority for us to keep developing that culture to help our people thrive.

Our vision and values

At Publica we put our customers first. Our aim is to have a reputation for service that is second to none, and we do that by staying true to our shared values of being Flexible, Thoughtful, Modern and Authentic. This is the way we work and how we make our customers smile.

Support for our staff wellbeing

We have a wide range of support available for our people which includes counselling through our Medicash scheme, mental health first aiders, regular talks and advice from specialists and policies to support employees such as our agile working policy to allow our people to have a work/life balance that works for them.

Listening to our people

At Publica we believe that all our people can make a valued contribution to how we run the company. We actively listen to our employees and engage with them. We have an employee forum who comment and contribute to our board meetings, run regular surveys and encourage a culture where ideas can come from any person, not just managers.