Homeless Relief Officers

Homeless Relief Officers

  • Location: Cirencester/Witney/ (remote working available)
  • Salary: £26,965 - £29,028 per annum
  • Hours: 37 per week
  • Contract Type: Permanent
  • Closing Date: 15 January 2021

Do you want to take part in preventing homelessness? Do you have experience of working with vulnerable people – We would love to hear from you!


About the role…

We have two rewarding opportunities to be a part of our homelessness service.

As a Homeless Relief Officer, you will work with applicants to find solutions to their housing difficulties and to prevent homelessness occurring. Where homelessness cannot be prevented, you will determine what housing duty, if any is owed to the applicant and provide emergency accommodation where applicable with the aim of providing settled accommodation within 56 days.

You will also be involved in assisting with the day to day running of Publica’s Homeless Hostel’s, creating individual housing plans for every applicant which fully reflect their needs and circumstances and sourcing appropriate short term and long term accommodation to assist the council in discharging its duties.

This role will need to be able to cover both the Cotswolds and West Oxfordshire with the flexibility of remote working for part of the week. There is also an expectation to go into one of the Publica offices at least once or twice a week.

You will need…

  • GCSEs (5 A-Cs or equivalent, including Maths and English)
  • A minimum qualification equivalent to NVQ level 3 or A level, and/or two years relevant experience
  • Knowledge and experience in assessing complex situations and communicating difficult decisions
  • Experience of working in a Housing or Homelessness focused service
  • Experience of working with vulnerable people
  • Experience of working with people with complex needs
  • Experience of working in an office based environment and as part of a team
  • Experience of multi-agency working
  • Experience recording and dealing with data accurately and effectively


For more information about this role please see the Job Description/Person Specification.


Special Conditions…

  • Use of a car for work purposes
  • BPSS


Who are we…

Publica is a unique place to work – we’re a local government organisation with a twist! Publica wants to transform the way local services are delivered. To help do this we have started to fundamentally rethink the way we design our services in the digital era so that Publica is a customer focused organisation driven by real user needs.

Please follow the link to see our great benefits: Benefits

If you wish to have an informal discussion about this role, please contact Caroline Clissold at Caroline.Clissold@publicagroup.uk  

Closing date: Friday 15th January @ midnight 2021

Interview date:  via video conference  

Please note that we are receiving high levels of applications and we may close this advert before the advertised closing date.

If you feel this is the role for you please email your CV and supporting statement detailing how you meet the criteria above by clicking on the ‘Apply for this Position’ icon within this page. Alternatively, please email us at join-us@publicagroup.uk or contact the recruitment team on 01285 623079/70

Your application will not be considered if you have not provided a supporting statement, in addition to your CV.

Please note that if you do not hear from us within two weeks of the closing date shown on the advert, unfortunately your application has not been successful on this occasion.

Accredited of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies - Please state this within your covering statement or in a separate email.

Safer recruitment practices are applied to all job vacancies. Successful candidates will be required to complete a pre-employment medical questionnaire; provide references;  proof of identity; nationality and immigration status; three years’ employment or education history (if applicable) and, in some cases, verification of criminal record.

Do you consider that you have a disability?

Publica has signed up to 'Disability Confident' commit to encourage applications by offering an interview to those who declare they have a disability, if the person meets the minimum criteria for the job as defined on the person specification.

Please indicate on your covering letter if this applies to you.

Download Job Description and Person Specification

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