Homeless Relief Officer

Homeless Relief Officer


  • Location: Witney / Cirencester / Home
  • Salary: £26,709 - £29,567 per annum
  • Hours: 37 per week
  • Contract Type: Permanent
  • Closing Date: 20 June 2021
  • Interview Date: 02 July 2021

About the role…

Publica is a unique place to work – we’re a local government organisation with a twist!

Do you want to be part of empowering individuals to find their own solution to their housing crisis? This may be the job for you!

You will provide a comprehensive homelessness service to customers with a range of housing related issues on behalf of Publica and be involved with assisting in the day to day running of Publica’s Homeless Hostel’s.

You will be responsible for…

Creating individual housing plans for every applicant which fully reflects their needs and circumstances, whilst managing and resolving caseloads for those currently experiencing a housing crisis. Sourcing appropriate short term and long term accommodation to assist the council in discharging its duties, whilst maintaining accurate records both written and electronically and ensuring they are captured and recorded accurately.

You will be required to represent the section/department at meetings/working parties/case conferences as appropriate and maintain a thorough knowledge of Housing and related legislation, including the Housing Acts, case law, the Homelessness Reduction code of guidance and good practice in the implementation thereof.

If you have excellent communication skills are self-motivated, customer focussed and work well with others, whilst exercising absolute integrity and respect in all confidential matters then we would love to hear from you.

You will need…

  • 5 x GCSEs (A-Cs or equivalent, including Maths and English)
  • Recent experience of working in a Housing or Homelessness focused service (min 1 year)
  • Recent experience of working with vulnerable people
  • Recent experience of working with people with complex needs
  • Communicates effectively at all levels (excellent verbal and written skills)
  • Full UK Driving Licence

For more information about this role please see the Job Description/Person Specification.

If you have any questions or would like an informal conversation about this position please contact Caroline Clissold on caroline.clissold@publicagroup.uk and we will be pleased to discuss the role with you.

Closing date for CV’s: Sunday 20th June 2021 at midnight

Interview Date:  Friday 2nd July 2021 

If you feel this is the role for you please email your CV and supporting statement detailing how you meet the criteria above to join-us@publicagroup.uk

Please note that if you do not hear from us within two weeks of the closing date shown on the advert, unfortunately your application has not been successful on this occasion.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies.

Safer recruitment practices are applied to all job vacancies. Successful candidates will be required to complete a pre-employment medical questionnaire; provide references;  proof of identity; nationality and immigration status; three years’ employment or education history (if applicable) and, in some cases, verification of criminal record.


Do you consider that you have a disability?

Publica has signed up to 'Disability Confident' commit to encourage applications by offering an interview to those who declare they have a disability, if the person meets the minimum criteria for the job as defined on the person specification.

Please indicate on your covering letter if this applies to you.


Download Job Description and Person Specification

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