Benefits Officer (1)

Benefits Officer


  • Location: Coleford
  • Salary: Starting from £18,300
  • Hours: 22.5 per week
  • Contract Type: Permanent
  • Closing Date: 28 January 2020
  • Interview Date: 05 March 2020

About the role…

Publica is a unique place to work – we’re a local government organisation with a twist!

Publica are seeking to recruit an adaptable & forward thinking person to provide an efficient customer focused service to administer benefit claims and amend revenues accounts. You will need to be able to work effectively with internal services & external customers and organisations to ensure the prompt & efficient administration of benefit claims in line with legislation and performance indicators. Having a very good grasp of Benefit & Council Tax legislation is desirable.

You will need…

  • GCSEs (5 Graded 9-4) or equivalent, including Maths and English)
  • Considerable experience in office environment / similar or related role
  • Awareness of the issues facing Local Government

For more information about this role please see the Job Description/Person Specification.

If you feel this is the role for you please email your CV and supporting statement detailing how you meet the criteria above to join-us@publicagroup.uk

*Please note, that Publica is currently undergoing a pay and grading consultation

Please note that if you do not hear from us within two weeks of the closing date shown on the advert, unfortunately your application has not been successful on this occasion.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies.

Safer recruitment practices are applied to all job vacancies. Successful candidates will be required to complete a pre-employment medical questionnaire; provide references;  proof of identity; nationality and immigration status; three years’ employment or education history (if applicable) and, in some cases, verification of criminal record.


Do you consider that you have a disability?

Publica has signed up to 'Disability Confident' commit to encourage applications by offering an interview to those who declare they have a disability, if the person meets the minimum criteria for the job as defined on the person specification.

Please indicate on your covering letter if this applies to you.


Download Job Description and Person Specification

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