Project Support & System Administrator

Project Support & System Administrator

  • Location: West Oxfordshire
  • Salary: Up to £25,463 per annum, depending on skills and experience
  • Hours: 37
  • Contract Type: Fixed Term Contract – 6 Months
  • Closing Date: 11 March 2018
  • Interview Date: 16 March 2018


Publica is seeking to recruit a Project Support & System Administrator to work in a fast paced, exciting environment to update upkeep and configure the waste management system.


  • Managing and maintaining and auditing the customer database for larger containers, clinical waste collections, assisted collections and other services where required.
  • Working with colleagues and contractors to ensure the database is updated, maintained and accurate with property and collection round information.
  • Supporting the implementation of in cab system
  • Developing and maintaining training packs for internal and internal stakeholders.
  • Delivering training for internal and internal stakeholders.
  • Collating, organising and analysing tonnage data to identify trend data and discrepancies.
  • Fulfilling West Oxfordshire District Council’s requirement to its WasteDataFlow reporting obligations and to enable it to demonstrate that Waste is managed in accordance with the waste hierarchy.
  • Preparing and analysing performance information to identify service improvements.
  • Liaising with the User Group Rep at WasteDataFlow user group meetings to coordinate responses, update knowledge, exchange information, review performance and identify improvement opportunities.
  • To liaise with the Customer, Ubico and colleagues to ensure customer complaints or service problems that cannot be immediately resolved by Customer Services are effectively dealt with.
  • Monitoring of container stock levels and procurement of containers (bins and sacks)

Essential requirements

  • Experience of stakeholder engagement and partnership working
  • Experience of customer services
  • Experience of providing project support
  • Experience of delivering service improvements
  • Experience of delivering general administrative tasks
  • Experience of working in a fast paced, demanding environment
  • Experience of delivering  an improved efficiency through process improvement and removal of inefficiency

 Desirable requirements

  • Experience of procurement and contract management
  • Experience of stock control
  • Understanding of the health and safety implications of delivering a waste and recycling service
  • Experience using waste management software and CRM’s

Successful Applicant

We are looking for a driven, passionate and self-motivated individual with a high level of attention to detail. You will need to be good at communicating with internal and external stakeholders with experience of managing support systems, and peripherals.

Please note:

  • To apply for this vacancy please email your CV with supporting statement; telling us more about your skills, knowledge, qualifications and experience and how they meet the criteria listed above. It’s important that we’re a good fit for each other, so we’d also like to know what’s important to you about working for Publica.
  • All successful applicants will need to provide evidence of their eligibility to work in the UK.
  • Please note that this position requires Baseline Personnel Security Standard (BPSS) and Disclosure and Barring Service (DBS) clearance.
  • If you do not hear from us within four weeks of the closing date, unfortunately your application has not been successful on this occasion.


Join us and be part of something great!

Disability confident employer

Download PDF Version

Apply for this position

< Back to vacancies